Cookie and Storage Notice
Every cookie and every item our website and platform keep in your browser: what each one does, how long it lasts and whether it is needed.
- Version
- 1.0
- In force from
- Last updated
1. In short
We don’t use analytics, advertising or tracking cookies, and there is no code from other companies on our pages.
The website sets no cookies. It keeps at most two small items in your browser’s session storage, which are deleted when you close the tab.
The platform sets only the cookies needed to sign you in and keep your account secure, and keeps a few choices in your browser.
Nothing in this notice is used to follow you across other sites, and nothing in your browser’s storage is sent to us or to anyone else.
2. On the website
moha-chat-v1 Session storage
Only when you use the chat. Keeps your conversation, up to the last 40 messages, so it is still there when you open another page. It never leaves your browser.
- Lasts
- Until you close the tab.
- Strictly necessary
- Yes. It is part of the chat you opened.
moha-arrived Session storage
Remembers that the logo’s short opening animation has played, so it plays once per visit. It holds no personal data.
- Lasts
- Until you close the tab.
- Strictly necessary
- No. It only changes how the page looks.
3. In the platform
moha_session Cookie
Keeps you signed in. It holds a random code linked to your session, not your details. Your browser sends it only to our site, over encrypted connections, and the page’s own code cannot read it.
- Lasts
- 30 days, or until you sign out.
- Strictly necessary
- Yes. You cannot sign in without it.
moha_device Cookie
Being added with two-step sign-in. Recognises this browser once you have passed the second step. If you tick “Remember this device for 30 days”, you skip the second step on it for 30 days. It also lets us tell you when your account is used on a new device. It holds a random code, not your details.
- Lasts
- 1 year, unless you clear it. What it remembers ends after 30 days, or sooner when you change your password.
- Strictly necessary
- Yes. It protects your account.
eor.preview-role Session storage
When someone previews the platform as another role, remembers which role, so the preview stays as they move between pages.
- Lasts
- Until you close the tab.
- Strictly necessary
- Yes. It is part of the preview you started.
moha.account.<id> Local storage
For our own team only, with their account’s id in the name: the client account they opened last, so the platform reopens it.
- Lasts
- Until the browser’s storage is cleared.
- Strictly necessary
- No. It is a convenience for our team.
eor.workspace Local storage
In the demo with sample data only: the sample account you picked. Never used in a real account.
- Lasts
- Until the browser’s storage is cleared.
- Strictly necessary
- No. It only remembers a choice in the demo.
eor.view-as Session storage
In the demo with sample data only: whose view you picked, such as an admin, a manager or an employee.
- Lasts
- Until you close the tab.
- Strictly necessary
- No. It only remembers a choice in the demo.
4. Why we don’t ask for your consent
Under the PDPL, the UAE’s data protection law, we need your consent to use personal data, unless one of the cases in its Article 4 applies.
The sign-in cookies are part of the platform you chose to use, under the Platform Terms of Use you accept, so Article 4 (item 9) covers them. They hold a random code, not your details.
The items that are not strictly necessary hold no personal data, apart from our own team’s account id, and stay in your browser.
That is why there is no cookie banner. If we ever want to add something that is not needed, such as analytics, we will ask for your consent first and update this notice.
5. Your choices
You can block or delete cookies and stored items in your browser’s settings. The website still works without them: the chat simply starts a new conversation on each page. Without the session cookie, you cannot sign in to the platform.
6. Changes to this notice
We update this notice before we add, change or remove a cookie or a stored item. The version and the date at the top show which one you are reading.