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From the arrivals hall to the first payslip

One person from our team looks after each new hire and their family for the first 90 days, in person and on WhatsApp. The visa is the start. Getting settled is the job.

Plan an arrival Arrival package AED 2,900 once, family add-on AED 1,250.
Travellers with suitcases walk along the glass-roofed platform of a metro station in Dubai
Illustrative photo

In 30 seconds

Someone is there when they land

Airport, medical test, Emirates ID, a bank account and a home, with one named person from our team on WhatsApp and in person.

Read the transcript

Moving someone to the UAE?

We're there when they land.

We meet them at the airport, with a local SIM and a place to stay.

Then the medical test, the Emirates ID, a bank account and a home.

The family follows, and one person from our

team stays with them, in person and on WhatsApp.

Tell us when they land.

The arrival package, week by week

In the order things happen. Some steps depend on the government calendar, Eid holidays included; we plan around them.

  1. Before the flight

    Nothing left to guess

    • A welcome call with the person who will meet them
    • A document checklist for them and the family, attestation included
    • Flight times agreed, temporary home booked
    • A short guide to the first week: weather, money, SIM, what to bring
  2. Day 1

    Met at arrivals

    • Pickup at DXB, DWC, AUH or Sharjah with a name sign
    • A working local SIM before they leave the airport
    • Keys to a serviced apartment and a stocked fridge for the first night
    • A drive past the places they will actually use
  3. Week 1

    The government steps

    • Medical fitness test, booked and accompanied
    • Emirates ID biometrics, same
    • Residence visa issued and the contract registered
    • Salary certificate issued the same day, for the bank and the landlord
  4. Weeks 2 to 6

    A real home

    • Bank account opened with a partner bank
    • Viewings with licensed partner agents (RERA-licensed in Dubai), in areas that fit the budget
    • Tenancy contract checked before signing, then Ejari or Tawtheeq
    • DEWA, ADDC or SEWA connected, internet installed, movers booked
  5. Up to day 90

    Settled, family included

    • Family visas filed as soon as the employee’s visa is out
    • School and nursery shortlists, with visits
    • Driving licence conversion where the nationality allows it
    • A check-in at 30, 60 and 90 days, then a hand-over
  1. A doctor with a stethoscope listens to a patient across her desk in a clinic

    Week 1

    Medical test, with company

    We book the slot and sit with them, then the same for the Emirates ID biometrics.

  2. A woman in a white blazer takes notes across a desk from a man in a grey jacket, seen from behind

    Weeks 2 to 6

    A bank account

    Opened with a partner bank, using the salary certificate we issue the day the visa is out.

  3. A hand holds up a set of house keys in front of an open door to a bright apartment

    Weeks 2 to 6

    Keys to a real home

    Viewings with licensed agents, the contract checked, then Ejari or Tawtheeq and the utilities.

Illustrative photos. The people in them are not our clients or our team.

Family

The family is half the move

Most relocations that fail, fail at home: a school that did not work out, a spouse with nothing to do, a flat that was wrong for the commute. We spend time on the people who were not part of the job interview.

  • Spouse and children visas, parents case by case
  • School shortlists using KHDA and ADEK inspection ratings
  • Nursery places and paediatrician registration
  • Help at home through licensed agencies only
A mother and her daughter draw together at a coffee table at home
Illustrative photo

Partners we work with

Chosen for how they treat new arrivals, not for the referral fee. We name them to your employee, with options.

All our partners, from offices to pet relocators
Serviced apartments
Short stays near the main business districts, monthly rates.
Real estate agents
Licensed agents (RERA in Dubai), used to tenants on their first UAE lease.
Banks
Accounts opened in the first weeks for salaried residents.
Movers and storage
Door to door from abroad, or across town.
School advisers
Independent advice on curriculum, waiting lists and fees.
Health insurers
Family cover that matches the employee’s plan.

Questions we get asked

Something else? Ask us directly. A person answers, usually the same working day.

Can we buy the arrival package without your EOR service?

Yes, if the person is already sponsored by another employer in the UAE. Most of our relocation work comes with EOR, because the visa and the move run on the same calendar.

Do you earn commission from agents, banks or schools?

Some partners pay us a referral fee. When that is the case we tell your employee before they choose, and we always show options from more than one partner.

How long can they stay in temporary housing?

Two to four weeks covers most people. Families with school-age children often need longer because school places drive the choice of area. Temporary housing is charged at cost.

What about pets?

Yes. We check the current import rules for your pet with the Ministry of Climate Change and Environment and point you to a specialist pet relocator early, because the paperwork takes weeks.

Tell us when they land.

Name, flight, family and budget. We take it from there and keep you posted in the platform.